FAQs

Frequently Asked Questions

How many emergency contacts do I have to add?

We recommend 3 emergency contacts.

How many minutes should I set my timer for?

We have it preset at 45 minutes so you do not accidentally call your emergency contacts. You can change the timer to any amount of minutes you feel is enough for you to have plenty of time to show a property. My average showings are 15 minutes so I recommend the timer be set at minimum of 30 minutes. The APP will remind you via text message 5 minutes prior to sending your emergency contact an alert.

What if my phone is taken from me during an assault?

As long as you pressed Start Showing, your safety timer is running on our servers, not on your phone. If your timer runs out before you reset it or end the showing, SafeShowings automatically texts your emergency contacts your last checked-in location (where you started the showing, or where you last reset the timer or added a stop), the property address, and the name, phone number and photo of the person you are with. That happens even if your phone has been taken, turned off, or destroyed, so reset your timer at each new property to keep your location current. If you can reach your phone, hold the Emergency Alarm for two seconds: your contacts are alerted immediately with your exact location at that moment. We always recommend entering your client’s name and phone number and pressing Start Showing before you get out of your car.

What if I have multiple showings with same client?
The SafeShowings APP will save the image of the client’s face so you only need to capture it once. We recommend you keep your timer going by pressing the reset button after you finish each showing. Each time you press the reset timer, the SafeShowings APP will update your location.
How do I ask to take an image of the client's face?
Until it becomes policy or law, we have found it works to simply say “the homeowner has requested that we have a record of every person entering their home” or “my company requires I have a record of who I am with while showing properties.”